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NMAFC’s multi-lingual services and programs
NMAFC provide all of its social services and community programs with the assistance from either multi-lingual case managers/program coordinators, or phone interpretation lines. In 2018, NMAFC conducted two gubernatorial elections with consecutive interpretation, and in 2019 during the visiting of roundhouse, NMAFC also facilitated the multi-lingual community conversation in Chinese, Vietnamese and Farsi with elected state governor Michelle Lujan Grisham.
In 2020, during the COVID-19 pandemic, NMAFC worked with CABQ city councilor, Mrs Lan Sena and provided multilingual town-hall meeting in Vietnamese and Chinese.
NMAFC is also a part community outreach effort during 2020Census. By working under BERNCO and state, NMAFC launched multiple phone banking, text banking and mailers in Chinese, Vietnamese, Korean, Japanese, Farsi/Dari, Hindi, and Visayan to encourage LEP and minority community to finish the census.
Chinese (both simplified and traditional in written language; dialects including Mandarin, Cantonese, Min’nanese/Taiwanese, Shanghainese)
Visayan, and Tagalog (Philippine).
NMAFC officially launched its language access/Community interpreter program since 2018. All community interpreters and translators are required to participate a 2-day CIT (Community Interpreter Training) to learn essential working ethics and confidentiality. Since FY 2017, we completed over 1250 hours/pages of interpretation and translation assignments with the language we listed above. Most of the of interpreters have an undergraduate degree, and 1/5 of them have an advance professional degree.
Partial list of partnership
Office of Immigration and Refugee, CABQ;
Office of Equity & Inclusion, CABQ;
Department of Environment, State NM
Department of Health, State of NM
CHI St. Joseph’s Children home visiting program;
Albuquerque Public School System
Rio Rancho Public School System
New Mexico City of Law and Poverty
New Mexico Immigration Law Center
Rebecca Kitson Law LLC
Center for Civic Policy
University of New Mexico Partnership Program
Department of Justice, Office on Violence against Women
Responsible Gaming Association of NM
New Mexico Coalition of Sexual Assault Program